Client reflections
Words from people I have had the privilege of working with.
Choosing a counsellor is personal. These reflections offer a glimpse of how previous clients experienced our work together — in their own words and without suggesting that any two therapeutic journeys will be the same.
About these words
Shared with care.
These reflections have either been shared for use here or reproduced from public Google reviews. Names or initials are shown only where they were provided for publication.
They describe individual experiences of counselling and should not be read as a promise of a particular outcome. Confidentiality remains more important than telling a fuller story. Explore my counselling approach
In their own words
Different people. Different moments. Their own experience of the work.
“Working with Lilian has been a truly transformative experience. From our very first session, I felt seen, heard, and supported in a way I hadn't experienced before. Lilian creates a warm, safe space where it's easy to open up, and her insight and compassion helped me navigate challenges I once thought were impossible to overcome. I would wholeheartedly recommend her to anyone seeking meaningful and lasting change.”
“Over three years, it was a true privilege to work with Lilian. Our sessions consistently offer a safe, calming space where I feel supported and genuinely seen. We have explored some deeply challenging aspects of my life, and I feel that — with Lilian's thoughtful support — I have been able to grow and mature in meaningful ways. I would highly recommend her to anyone seeking a counsellor who is attentive, respectful, and genuinely kind.”
“Lilian helped me work through a very difficult time in my life. She enabled me to unlock new awareness into my thoughts and feelings — to understand why I might be feeling a certain way. Her approach was kind and non-judgmental, and it allowed me to be truly open and honest. I found a new strength and self-awareness I am very grateful for. I would highly recommend Lilian's integrative approach.”
Words from another person can offer a sense of the relationship. The initial conversation is where we begin to discover whether it feels right for you.
Book a free initial callPublicly shared reflections
Words clients chose to share more widely.
Shortened excerpts from public Google reviews. You can read the full reviews https://maps.app.goo.gl/L2VYiFPwE2Xo4utS6
“I've attempted therapy a number of times over the years, always with some success — but it wasn't until working with Lilian that I truly made progress. Her ability to read between the lines and pick up on underlying issues was without doubt one of the key elements in supporting me to move on. She would say it was me that did the work — and as always, she'd be correct. But I really wouldn't be where I am now if it weren't for her.”
“I have been having counselling with Lilian for the past 9 months and it has been beyond helpful. It has shaped me into the person I am becoming and helped me through difficult times, for which I will always be grateful! Could not recommend enough.”
After the shock of the breakdown of my 18-year marriage, I had plentiful support from friends and family, but it became apparent it was not enough… My road ahead is still long, but I am so happy to have Lilian by my side
What reflections can offer
A little information — while leaving room for your own experience.
They may help you sense
- How others experienced the therapeutic relationship
- The qualities they valued in the work
- Whether the tone of my practice feels compatible with you
They cannot tell you
- Exactly how counselling will feel for you
- How quickly change might happen
- Whether we are the right fit without first speaking together
Your experience begins with a conversation
The question is not whether someone else's journey will become yours, but whether this feels like a place where you might begin.
A free initial call gives you space to tell me a little about what brings you to counselling, ask questions and notice how it feels to speak together.
Lilian Pilgrim · MBACP Registered Integrative Counsellor